In this article we are providing an overview of customer engagement strategies within Dynamics 365 Commerce for retailers. The illustration below gives an overview of the main points regarding the system's capabilities:

Managing store inventory in Dynamics 365 Commerce is essential for efficient operations and customer satisfaction. Dynamics 365 Commerce offers various capabilities to manage store inventory effectively, such as replenishment, inbound and outbound operations, stock counts, and inventory lookup features. Let us delve into the key points: 

Dynamics 365 Commerce utilizes the warehouse entity to oversee and manage physical inventory at each fulfillment location, whether it is a distribution center or a brick-and-mortar store.

This article is about setting up how items get delivered to your store or online shop. We will show you how to pick which delivery options you want for your places and for selling items on the Internet. You will also find out how to offer different shipping methods for different mixes of your shops, what you are selling, and where it is going.

A significant portion of e-commerce transactions uses PayPal for online payments. D365 Commerce offers an out-of-the-box PayPal connector to facilitate the acceptance of PayPal transactions. Once an order is created and fulfilled, PayPal payments are captured from the back office as part of the invoicing process.

In our previous article we explained how to use Copilot for Finance in Excel, now we are going to dive into Copilot for Finance in Outlook. As we mentioned before in our previous article, Copilot for Finance and Outlook are now integrated. This means we can reply and write new emails straight from Copilot for Finance. It can save us time and make us more accurate in our answers. Let us dive into writing a new email using Copilot. 

Microsoft has this new tool called Microsoft Copilot for Finance. It is designed to make life easier for finance teams by automating the boring stuff and giving them smart tips right within the apps they are already using every day, like Excel and Outlook. This new feature is part of Microsoft 365, and it is smart enough to collaborate with your company's financial systems, like Dynamics 365. With Copilot for Finance, you can automate tasks, get suggestions on what to do next, and make better decisions without wasting any time.

In this article we will give a brief explanation on how to set up a payment method for omnichannel in D365 Commerce. 

In this article we are going to explain how to configure a retail warehouse, one of remaining components of the omnichannel in D365. In the previous post, we explain how to do the setup for Initializing Seed Data, Commerce Parameters and Distribution Schedules. Here we will continue with configuration of the warehouse.

Before you dive into setting up your online store or other sales channels, or before you get your Dynamics 365 Commerce rolling, there are some basic things you have got to do first. Here's what you need to sort out: