---
title: Configure payment methods - Commerce part 3
description: In this article we will give a brief explanation on how to set up a payment method for omnichannel in D365 Commerce. 
image: https://www.cittros.com/hubfs/credit-card-g1516d5ede_1280.jpg
---

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###### 12 min read

# [Configure payment methods - Commerce part 3](https://www.cittros.com/insights/configure-payment-methods-commerce-part-3)

 By [Daniela Arsovska](https://www.cittros.com/insights/author/daniela-arsovska) on 19 April 2024

###### Topics: [D365 Commerce](https://www.cittros.com/insights/topic/d365-commerce) [Retail](https://www.cittros.com/insights/topic/retail) [POS](https://www.cittros.com/insights/topic/pos)

![Payment methods](https://www.cittros.com/hubfs/credit-card-g1516d5ede_1280.jpg)

In this article we will give a brief explanation on how to set up a payment method for omnichannel in D365 Commerce. 

Payment methods must be configured for each Commerce channel. Some of the channels allow certain payment types, for example. E- Commerce orders cannot accept cash. 

#### **Configure payment methods**

There are four steps that need to be done in order to create a payment method for a retail channel: 

- Create base payment methods that will be used by any retail channel. Go to ***Retail and Commerce > Setup ******>****** Payment methods ******>****** Payment methods******, ***as shown in the picture below.

![Picture1-1](https://www.cittros.com/hs-fs/hubfs/Picture1-1.jpg?width=639&height=478&name=Picture1-1.jpg)

- Set up card types and card numbers if you are using credit or debit cards. *Retail and commerce > Setup > Payment methods > **Card number *and *Card Types*.

![Picture2-1](https://www.cittros.com/hs-fs/hubfs/Picture2-1.jpg?width=727&height=481&name=Picture2-1.jpg)

- Assign the appropriate payment methods that can be used for each Commerce channel. You can do that by going to *Retail and commerce > Channels-Stores > All stores*, choose one store and in the Action Pane under *Set up*, choose *Payment methods*, as in the picture below.

![Picture3-1](https://www.cittros.com/hs-fs/hubfs/Picture3-1.jpg?width=927&height=295&name=Picture3-1.jpg)

- Set up the card payment methods that the Commerce channel will accept.  

- ***Retail and commerce****** > ******Channels-Stores ******> ******All stores***, choose one store and in the Action Pane under ***Set up***, choose ***Payment methods***. And go to ***Electronic payment setup.***

***![Picture4](https://www.cittros.com/hs-fs/hubfs/Picture4.jpg?width=903&height=417&name=Picture4.jpg)***

Types of payment methods that can be set up in the system include: 

1. 1. 1. Cash
            2. Check 
            3. Currency 
            4. Card 
            5. Credit memo 
            6. Gift card
            7. Customer account  
            8. Loyalty points 

Additional retail, channel-specific configurations required: 

- On the call center channel, selecting **Enable order completion** is important because it ensures that companies do not release sales orders that are placed by a customer unless a prepaid or preauthorized payment is in place. 
- For refunds, you must specify a refund method on the call center to process refunds. A payment method must also be configured for the payment field on the RMA/Refund Call Center parameters.

To enable the card tokenization, go to ***Retail and Commerce > Headquarters setup > Parameters***. Tokenization is the concept of taking a credit card number and turning it into a reference string that is stored to ensure that a company does not store any credit card information. 

- Card references are referred to as tokens.  
- Tokens can be used to get new authorizations if a payment on an order expires.  

- Tokens can be saved with customer records to facilitate later transactions in the online store or Call Center  

For brick-and-mortar stores, you must set up cash denominations for each currency. The appropriate currencies must be configured for the legal entity. It can be found under ***Retail and Commerce > Channels > Stores > All stores > Cash declaration*** button.

![Picture5](https://www.cittros.com/hs-fs/hubfs/Picture5.jpg?width=903&height=307&name=Picture5.jpg)

Gift cards can be managed within Commerce or managed through another source by using a payment connector. Adyen payments have other gift card options available as well. 

In the next commerce article, we will explain how to configure connector for PayPal. 

Please feel free to [contact us](https://www.cittros.com/en/cittros-contact-us) with any questions. 

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*Written by Cittros team*

###### [** Previous Post](https://www.cittros.com/insights/configure-omnichannel-prerequisites-in-dynamics-365-commerce-part-2)

[![](https://www.cittros.com/hubfs/shopping-gcef9da5da_640.png) ](https://www.cittros.com/insights/configure-omnichannel-prerequisites-in-dynamics-365-commerce-part-2)

###### [Configure omnichannel prerequisites in Dynamics 365 Commerce - Part 2](https://www.cittros.com/insights/configure-omnichannel-prerequisites-in-dynamics-365-commerce-part-2)

###### [Next Post **](https://www.cittros.com/insights/excel-reconciliation-with-copilot-for-finance)

[![](https://www.cittros.com/hubfs/2024-04-24_11-46-33.jpg) ](https://www.cittros.com/insights/excel-reconciliation-with-copilot-for-finance)

###### [Excel reconciliation with Copilot for Finance](https://www.cittros.com/insights/excel-reconciliation-with-copilot-for-finance)

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