Dynamics 365 Commerce is cool for shoppers because it lets you buy stuff whenever and wherever you want, on any device, and this works both online and if you walk into a store.

A Cloud-based Point of Sale (CPOS) is a web-based application accessible through a web browser. As a result, it does not support offline capabilities. CPOS is intended to be used together with a hardware station in the retail store.

After the introduction to Microsoft Dynamics 365 Commerce, in this article we are going to see how to connect Retail CPOS to a hardware station.

Connecting Retail Cloud POS (CPOS) to a hardware station requires a few steps to properly set up and associate users, as well as to ensure that hardware and software communicate correctly. Here is a summarized guide to help you through the process:

We are welcoming you to our series of eleven articles on Dynamics 365 Commerce, where we dive into the world of modern retail and business management. In this first article, "Exploring D365 Commerce," we will introduce you to the importance of Dynamics 365 Commerce today.  This article will be followed up by these ten other articles: 

• How to connect Retail CPOS to a hardware station (activation) 

• Dynamics 365 Commerce channels  

• Setting up Omnichannel in D365 Commerce 

• Configure omnichannel prerequisites in D365 Commerce  

• Dynamics d365 Commerce Payment methods  

• Setup PayPal  

• Configure mode of delivery  

• Configure info codes 

• Manage channel inventory 

• Customer engagement in d365 

In today's world, where customers expect more, Dynamics 365 Commerce has tried to create a complete omnichannel solution. It combines the operations of the back-office, physical stores, call centers, and online storefronts.

Many organizations struggle to create solutions that support their business effectively. They find it hard to update their systems and often lack the resources needed to keep up with evolving business needs. One example, engineers in production frequently encounter situations where they require specific mechanical parts to complete a job. Usually, they would have to submit a request and wait for relevant managers to respond, only to discover the part is not available. With Power Apps, engineers can now check inventory levels on-site and request parts immediately. This will minimize delays and will streamline the process.

Sometimes you or your client have encountered a bit of a hiccup when creating an Accounts Payable Payment Journal, specifically running into an error that states: "This transaction has been marked for settlement by AP payment.” No worries, in this article I will guide you through a straightforward process to resolve this.

Are your users asking why they are not receiving workflow emails? Or they have sent an invoice to a customer who claims they have not received it? In this article, I will demonstrate how to verify that an email has been sent and how to access the email history to view the email content. I will also cover adjusting the sender's email address.

Microsoft is offering an incredible feature - Copilot in Power Platform. It is of great help when building an app. Copilot in Power Apps acts like a smart helper. It helps app users understand their data by chatting in everyday language. With Copilot, users can work smarter, getting helpful tips and easily moving around the app.  

When dealing with journals that have a lot of data lines, the best way to manage it is by opening the journal lines in Excel. Dynamics 365 Finance and Operations (D365 FO) provides this functionality, which is incredibly useful. However, frequently, the standard templates need adjustments to meet specific business requirements.

I am sure many of you have been in this situation where you want to block a vendor, but not fully block him.There are a few different ways and a few different reasons why we want to put vendor on hold. Let us assume we have not received the required quantity and quality from our vendor, so we decided to put the payment for this vendor on hold.

Often, we are witnesses or the error message: “Voucher XXX is already used as of date XXX.”